Data protection

The safety of your personal data is important to us. We process your data exclusively within the framework of the legal provisions (GDPR, DSG 2000, TKG 2003). Here we inform you about the most important aspects of data processing.

Our contact details for your queries:
Favoritenstraße 32, 1040 Wien
T +43 1 505 64 46
F +43 1 505 64 46 – 14
Email: office@traveldoc.at

personal data

Personal data that you transmit electronically on this website (e.g. name, e-mail address, address or other personal information) will only be used by us for the purpose stated and will be stored securely. A transfer to third parties does not take place, but only if this is necessary for the execution of the contract or if you have given your consent. The provider automatically collects and stores information on the web server such as the browser used, operating system, reference page, IP address, time of access, etc. This data cannot be assigned to specific persons without checking other data sources and we do not evaluate this data further as long as no illegal use of our website.

contact form / contact by e-mail

If you contact us via the contact form or via e-mail, the data you provide will be stored by us for the purpose of processing the request and in the event of follow-up questions.

cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do no harm. We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If cookies are deactivated, the functionality of our website may be restricted.

web analysis

The following data is transmitted to countries outside the EU in the course of data processing or web analysis:

Application: Google Analytics

  • Country: USA (EU-US Privacy Shield)
  • Types of data: anonymized IP address, website title, browser-specific information, information about website usage

Application: Facebook

USA (EU-US Privacy Shield)

Types of data: social plugins and pixels, IP address, website title, browser-specific information about website usage with opt-in

According to the US-EU Privacy Shield Agreement, the data protection level of Google LLC and Facebook is equivalent to the data protection level of the EU and there is a data protection level that is appropriate for the European area.

Link to legal notice and disclaimer

storage duration

Your personal data will only be retained by us for as long as necessary and as permitted by applicable law.

your rights

In principle, you have the right to information, correction, deletion, restriction of processing, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority:

Austrian data protection authority
Wickenburggasse 8-10, 1080 Vienna